MCR Business Tech Solutions
IT support for the people who support everyone else.
IT Support for the People Who Support Everyone Else
MCR Business Tech Solutions is a managed IT services provider based in Kittanning, PA, serving small businesses and growing companies across Pennsylvania, Ohio, West Virginia, and New York.
For businesses that don't have in-house IT staff or need expert backup, MCR BTS fills that gap. Founded by Michael DiLauro, the firm handles everything from day-to-day tech support to long-term infrastructure planning, so your team can stay focused on what they do best.
What We Do
Network & Server Infrastructure
Secure, scalable systems with optimized networks, cloud and on-site server management, and business continuity planning.
Security & Proactive Monitoring
24/7 network monitoring, weekly OS and security updates, real-time alerts, and antivirus and threat prevention.
Workstation Optimization
App cleanup, startup performance improvements, and physical device maintenance to keep your machines running right.
Mobile Device Management
iOS and Android support with security policy enforcement and unauthorized app blocking.
Managed IT Support
24/7 monitoring, cloud solutions, patching, and remote issue resolution - a full IT department at a fraction of the cost.
How It Works
1. Free Assessment
MCR BTS evaluates your current setup and identifies gaps, risks, and opportunities.
2. Custom IT Plan
You get a tailored plan built around your business needs and budget - not a one-size-fits-all package.
3. Ongoing Managed Support
Once onboarded, your systems are monitored, maintained, and supported around the clock. No long-term commitment required.